How SGiMED can make it easy for your clinic to do followups?

One of our upcoming features that we will be rolling out for all our clinics is a feature that was highly requested from our clinics.

What is this “feature” that every clinic will benefit from?

A Patient Care Dashboard to help you monitor tasks/appointments for further patient care/treatments for your patients.

Besides being able to send out Appointment Reminders via Emails/SMS from our system, we also came up with the Patient Care Dashboard to help our clinic better.

Reminders to patients via SMS/Reminders might often get ignored/missed out by your patients from time to time, therefore it is extremely important to have a list of follow up actions that needs to be done.

Especially for clinics that handle a lot of chronic patients/ aesthetic treatment patients. It will very helpful when the dashboard comes into the picture for the clinic, as it helps the clinic monitor the follow-ups with the patients promptly, not only can this help the clinic provide better traceability for future appointments, but it also helps the clinic build an even better rapport with the patients.

Here is a sneak peek of what our task list can offer:

1. Better Scheduling and Ownership of your Clinic Operations - Different patients can be assigned to different staff in the clinic for different types of task. This helps to allow your team in the clinic to better their workflow in the clinic. For e.g, if Clinic staff A is on MC, if this matter is supposed to be done by her, another staff can help to assist this matter while she is away.

2. Increase Patient Retention and Improve Patient-Clinic Relationship - Helps to remind users of the upcoming appointments and the action to be done to help the clinic get their patients back timely to the clinic for their regularly chronic visit follow-up/ aesthetic procedures.

3. Gather Constructive Feedback from Patients – Have an action for your staff to do for the patients for further followups. (Such as surveys). This can greatly help you better improve the patient service standards for the clinic.

With these features, not only can the clinic improve their workflow, but it also helps the clinic maintain good rapport with the patients, and by improving and gathering constructive feedback from patients, it can better help you adjust and tune your operations!

This is just one of the many features we are adding along the way, with even more great features for our clinics to leverage on! If you want to find out more about how we can help you with your existing/new practice, simply click on the button below or contact us right away!

What our users say

Configurable System

"We have tried a couple of systems, and none could really allow us to configure certain settings to each individual preferences of our practitioners. With SGiMED Hummingbird E-Clinic, our practitioners could easily create their own note templates, or simply share it with one another to better share our medical knowledge internally within our medical group."

Dr Lim Yeeu Kuang

Managing Director, Trinity Medical Clinic Group

Continuous Improvement

"SGiMED Hummingbird is constantly evolving and improving their system, which allows us as their customers to continue to enjoy up-to-date features that can ensure our clinic keep up to date in terms of medical technological needs."

Jolin Lim

Clinic Manager, Novena Cancer Centre

Good Customer Support Team

"The team at SGiMED is responsive in assisting us whenever we have issues, and their prompt response to resolve difficult problems that I have encountered."

Dr Lee Shirley

Director, Lee Family Clinic

Increase Efficiency/Productivity

"After rolling out Hummingbird E-Clinic system for our clinics, we noticed a huge increase in efficiency, making our group workflow's much more efficient and we can streamline our workflow for our staff better."

Kelly Tan

Clinic Manager, Rophi Clinic

User-Friendly & Intuitive System

"SGiMED Hummingbird is user-friendly and very intuitive. As compared to typical systems you can find out there, it was definitely a huge upgrade for my clinic's practice. And another very important plus point is their after-sales technical support, which is excellent."

Dr Amir Adhha

Director, Ar-Raudhah Medical Clinic & Surgery Pte Ltd

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