AI Integration Solutions
SGiMED is transforming the business of healthcare and community care with innovative and powerful AI solutions that help practices stay ahead of tomorrow’s care demands. See how we build intelligence into the everyday work of running a practice.
NovaQ by SGiMED
AI tools designed by our in-house CMS experts
NovaQ is SGiMED’s own AI engine, developed in-house to take the repetitive work off your team’s plate, chasing no-shows, answering enquiries, digging through data for insights, so more time goes to patient care, not admin.
Built entirely by SGiMED, NovaQ works seamlessly whether you’re on our Hummingbird CMS or any other CMS, so smarter workflows are never out of reach.
Patient Engagement Chatbot
AI-powered WhatsApp chatbot to support patient enquiries 24/7
New Enquiry & Booking
- Replies to after-hours enquiries and categorises them by type
- Automatically flags conversations that needs staff intervention
- Checks doctor’s availabilities and books appointments directly into the clinic’s calendar
Patient Retention & Care Continuity
- Sends recovery check-ins and follow-up reminders
- Identifies and recalls patients in database based on past visits and medical history to encourage next booking
AI-Driven Business Insights & Intelligence
AI insights that guide marketing, operations and performance
Patient Insights
- Interprets plain language queries to search the organisation’s database instantly, returning with the exact patients needed
- Detects trends like peak appointment periods, no-show patterns and returning patient rates
- Highlights services and promotions that are converting best
Business Intelligence & Reports
- Generates comprehensive and customisable reports in-app
- Compares performance across clinics and centres, and recommends KPI targets based on past performance
Also Available on Hummingbird CMS
AI tools customised for Hummingbird CMS through our development partners
Beyond what we build in-house, we partner with trusted AI innovators to bring even more intelligence into Hummingbird CMS, so your practice benefits from the best of what’s out there.
Medical Scribe
AI scribing assistant for effortless clinical documentation
- Auto-transcribes doctor-patient conversations and transforms them into structured clinical notes in real time
- Prompts for clinician review and approval to ensure all notes are only uploaded to the system after doctor sign-off
Dental X-Ray Analysis
(Only for Dental Practices)
AI-powered high-precision radiographic analysis
- Converts raw X-ray images into structured dental charts
- Helps flag potential anomalies using colour-coded annotations for the dentist’s review
Our AI Integration Modules are Part of SGiMED’s All-In-One Solution
We understand that every healthcare provider is unique. That’s why we built a configurable system that puts you in control.
Experience the freedom to mix and match from our diverse set of modules, personalise your user interface, or even collaborate with us on adapting new functions for your unique needs.
Discover the power of customisation with SGiMED’s Hummingbird, and see how these AI integrations modules can help your practice succeed!