Community Care Management
We have all the functions and features to help you run your Community Care services seamlessly and deliver quality patient care. Our flexible system design allows for customisation to provide your practice with the solution for your different needs.
Customise Your Needs Across Our 4 Categories of Community Care Modules:
Client Management & Care Records
Appointments & Activities Management
Staff & Volunteer Management
Data Management & Reporting
Client Management & Care Records
Manage everything about your clients in one place, from personal details and care records to service packages and billing.
Bring every client’s details together in one place, from personal information and care needs to health data and engagement history.
Create service packages and bundles, and monitor redemption, usage and expiry while keeping records of deferred revenue.
Check instantly for subsidies and grants by CHAS, Medisave, AIC/MOH. Generate invoices and receipts with GST and deposits details. Multiple payment modes accepted.
Appointments & Activities Management
Plan and run every appointment, programme and follow-up, while keeping clients and your team informed every step of the way.
One synchronised shared calendar to keep the team informed and account for recurring events.
Record check-ins and check-outs digitally via NRIC scanning.
Plan and schedule programmes ahead of time, setting details like event capacity and duration, while keeping a record of participants’ details.
Set recall scheduling to send SMS, WhatsApp and email reminders keep staff, volunteers, patients and caregivers in the loop on appointments, programmes and follow-ups.
Collect satisfaction scores and feedback to refine future programmes and improve overall engagement.
Staff & Volunteer Management
Coordinate your team with a clear view of who’s available, qualified and assigned where they’re needed.
Assign work shifts, roles and coverage while aligning with staff credentials, licences and availability. Get a clearer view of who is available and best-suited for each role.
Maintain a full record of each volunteer, contact details, experience, availability and engagement history.
Easily manage all Befriending & Buddying (BnB) assignments and appointments.
BnB Assignment: Automatically match seniors to volunteers based on compatibility, availability, and preferences.
Smart Tracking: Keep track of every assignment through a list and calendar view, including on-the-go access for volunteers via mobile.
Data Management & Reporting
Turn day-to-day operations into clear insights, while keeping sensitive records secure and compliant.
Monitor progress against centre goals through a dedicated analytics view, covering metrics like intervention completion and client satisfaction.
See client demographics and centre performance in real time, with the ability to segment data for deeper analysis.
Build custom reports with built-in filters and date ranges without the need for external data files.
Store sensitive data securely with role-based access, audit trails, 2FA and multi-branch controls. Ensure data protection compliance with PDPA and NEHR when exporting with built-in Xero software.
Our Community Care Management Modules are Part of SGiMED’s All-In-One Solution
We understand that every healthcare provider is unique. That’s why we built a configurable system that puts you in control.
Experience the freedom to mix and match from our diverse set of modules, personalise your user interface, or even collaborate with us on adapting new functions for your unique needs.
Discover the power of customisation with SGiMED’s Hummingbird, and see how these Community Care Management solutions can help your centre succeed!